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Manasquan Bank

Our Commitment To You

CLIENT PROMISE

  • At Manasquan Bank, we are dedicated to providing you with the highest level of service—no matter how you choose to bank with us. Whether you visit us in-branch, reach out by phone, or bank digitally, our promise is simple: you will always receive consistent, attentive, respectful, and exceptional care. 

  • Because we care about your experience, we go the extra mile to ensure your needs are met with professionalism and a personal touch, every time. 

THE CARE MODEL

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The CARE Model is built on four core pillars: Consistent, Attentive, Respectful and Exceptional behaviors ensuring every client receives high quality service. With a comprehensive training curriculum and robust methodology, we are committed to delivering a positive, personalized experience every time. 

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Introduction Video

  • We are committed to your success, offering the tools and resources you need with a personalized touch. Our "Big Enough to Matter, Small Enough to Care" philosophy ensures that we deliver tailored solutions backed by innovation and expertise, all while fostering strong, lasting relationships. 

  • Watch the video to see how we bring this promise to life and prioritize your success every step of the way. 

Introduction Video

WHAT OUR CLIENTS ARE SAYING

Everyone in the Brick branch is so nice, professional and friendly. They treat us like we are the most important customers they have.”

 

Arthur H, Brick

"Always there to accommodate my needs in a friendly professional manner.”        

 

Janet D, Bay Head

“This place is the best bank I have ever used in my entire life. The staff is amazing the managers are outstanding I would recommend it to anyone.”

Michael R, Ocean

“Everything is fine in Metuchen branch. I'm usually the first person there on a Saturday and like that they all call me by my first name. Everyone is very friendly, and I usually say goodbye to all of them on my way out! Great group of employees there.”

Fred R, Metuchen

“I switched over a year or so ago to be close to whom I bank with. The switch has been amazing. Everyone is always so pleasant, helpful, has a smile and has been amazing with my needs.”

Mary Beth W, Shrewsbury

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THANK A BANKER!

Did one of our Manasquan Bank employees get extra mile to brighten your day?

Manasquan Bank Celebrates Exceptional Client Service with the 2nd Annual President's Client Experience (CX) Award

Manasquan Bank is thrilled to announce the winners of our 2nd Annual President's Client Experience (CX) Award, an honour designed to inspire our dedicated team members to continue delivering exceptional service that benefits our valued clients.

Manasquan Bank Celebrates Exceptional Client Service with the 2nd Annual President's Client Experience (CX) Award

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