Wall Township
Develop new business, underwriting, structuring and the closing of commercial loans, as well as maintaining and servicing an existing portfolio. Represent the Bank in the local community through active participation in community events and marketing all of the Bank’s products and services.
Point Pleasant
*Sign On Bonus*
Accurately process routine financial transactions for banking customers with an emphasis on personalized quality customer service at all times. Preparing and maintaining various reports, records and files. Promote and cross-sell Bank products and services. Excellent customer service is paramount in the performance of a teller, who is the first line of contact with customers. Maintaining customer confidence and satisfaction through efficient, effective, accurate and courteous processing of transactions is critical to the image presented by the Bank.
Wall Township
Performs the day-day operations involved with technical project support and information technology related user/system support including, phone support, technical installations, technical requirements and distributed computer services.
Colts Neck
Provide personalized banking services ensuring the highest level of quality service is provided to current and prospective customers. Responsible for a variety of duties relating to the opening and processing of new accounts; establishing and maintaining customer relationships; assess customer needs and effectively sell appropriate bank products and services. Other responsibilities include the accurate processing of routine financial transactions for banking customers, preparing and maintaining various reports, records and files while ensuring operational integrity and if currently registered with NMLS# accepting loan applications & closing loans.
ESSENTIAL DUTIES & RESPONSIBILITIES
· Foster a relationship banking environment by successfully assessing customer needs and recommending/advising appropriate bank products and services.
· Opening new accounts business and personal and performing maintenance on existing accounts as requested, following established Bank policies and procedures.
· Provide personalized banking services to current and prospective customers, consistently seeking to expand customer satisfaction and retention and provide the highest level quality customer service.
· Facilitate customer satisfaction and retention by successfully researching and resolving customer issues and inquiries.
· Perform teller duties, including advanced and complex transactions, handling special requests and investigating discrepancies in accordance with Bank policies and procedures
· Ensure minimum proving differences and controllable losses. Escalate matters requiring further attention.
· Adhere to privacy and confidentiality policies when assisting customers in obtaining any account information.
· If currently registered with NMLS# assist prospective borrowers if; act as main point of contact for customers with the completion of loan applications and closing loans.
· Appropriately order and maintain vault cash. Prove vault cash daily. Assist with Armored Truck service ensuring standard operating and security procedures. Prepare cash in and out shipments.
· Prove daily journal transactions.
· Initiate and confirm wire transfers within policy guidelines.
· Reconcile ATM daily and assure proper equipment operation.
· Ensure all duties and responsibilities are performed in accordance with established Bank procedures and regulations.
· Available to travel within the branch network as needed to ensure adequate branch coverage.
· Reconcile coin daily, ability to change coin bags, maintain cleanliness to ensure proper equipment operation.
· Daily use of Cash Recycler to include maintenance as needed and proof as designated.
· Other duties assigned by Retail Bank management.
JOB REQUIREMENTS
· Exceptional inter-personal and customer service skills.
· Excellent communication skills – verbal, written, listening.
· Strong basic math skills.
· Working knowledge of banking software and/or ability to be trained and quickly learn.
· Working knowledge of bank products and services and/or ability to be trained and quickly learn.
EDUCATION & EXPERIENCE
· High School Diploma or equivalent.
· 2-3 years experience in a direct customer service capacity, preferably in a banking environment.
· Prior experience in sales capacity preferred.
· Prior teller experience preferred.
Manasquan
*Sign On Bonus*
Accurately process routine financial transactions for banking customers with an emphasis on personalized quality customer service at all times. Preparing and maintaining various reports, records and files. Promote and cross-sell Bank products and services. Excellent customer service is paramount in the performance of a teller, who is the first line of contact with customers. Maintaining customer confidence and satisfaction through efficient, effective, accurate and courteous processing of transactions is critical to the image presented by the Bank.
Looking to make a difference where you live and work? See what’s possible at Manasquan Bank!
At Manasquan Bank, we are committed to fostering work environment that provides employees with the tools to succeed and opportunities to shape their careers. Our best-in-class employee programs and transparent communication channels are just a few examples of why we want you to be a part of our CREW.
We recognize and reward our employees and support an environment of continuous growth. We encourage a healthy work life balance and promote the well being of our employees through various programs including a robust employee benefits package that is cost effective for all coverage levels!
BENEFIT OFFERINGS:
WORK PERKS:
CAREER DEVELOPMENT:
Manasquan Bank is an Equal Opportunity Employer and we take pride in fostering a diverse work atmosphere. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, national origin, age, sexual orientation, marital or protected veteran status, disability, or any other legally protected status.
Amanda Britton, Retail Assistant Branch Manager
Amanda joined the Manasquan Bank team as a Part Time Teller in 2011. Over the course of the next few years, she advanced through several different positions with increasing responsibilities and in 2018 she was promoted to Universal Banker Supervisor. Based on her continuous commitment and professional development, in 2021, Amanda was promoted to her current role of Retail Assistant Manager of our Manasquan Branch.
After working for Manasquan Bank for many years, Amanda knew this is where she wanted to build her career, she explains, “MB fosters a positive work environment and so many of our clients recognize that through our positivity and desire to assist them. The Bank has never lost sight of supporting the individual communities that we serve. For example, our CREW Cares employee volunteer program solidifies the Bank’s commitment to give back by providing volunteer assistance to local non-profits as well as supporting local businesses.”
One of Amanda’s proudest moments while at the Bank was when she prevented a fraudster from potentially scamming thousands of dollars from a client. Amanda confirmed, “Assisting our clients help reach financial success is important to me and we are always looking out for their best interest”. In her free time, Amanda enjoys traveling, spending time in the garden, playing tennis, and going for long walks.
Employees at Manasquan Bank are proud to be a part of an organization that helps their employees develop valuable skills needed to advance their careers and shape the future success of the Bank. Our family-like culture brings teams together where colleagues collaborate and are empowered to make decisions. From day one, we have been driven to always do the right thing which is reflected in our employees’ work and is the driving force behind the friendly, personalized experience that we seek to create for every client. We strive to not only serve our clients, but also serve our community, making it a better place for all of us to live, work and play.
Driven by Core Values
Our core values not only represent the foundation of our company, but guide us in everything we do.
Engagement
We empower employees to work together with partners in the community and internal fellow teammates.
Quality
We are committed to provide high quality, diverse, flexible products and exceptional service for every client.
Innovation
We encourage creativity and experimentation to implement new technology based solutions.
Relevance & Sustainability
We promote sustainable growth in order to provide extraordinary service through multiple delivery channels with relevant and innovative products.
Diversity & Inclusion Commitment
At Manasquan Bank we are committed to maintaining and further developing a workplace where employees participate and contribute to the success of the organization. We strive to maximize our colleagues’ talents, experiences, skills, and unique perspectives with a view towards increasing the organization's productivity. Our commitment to diversity is not only embodied in our culture and statement of beliefs but is demonstrated through our actions.
Manasquan Bank is dedicated to the inclusion, integration, awareness, and appreciation of all cultures and views.
Quote from James S. Vaccaro, Chairman, CEO & President
“Manasquan Bank’s workplace culture is the driving force behind the friendly, local experience we seek to create for every customer, To not only be included, but also ranked highly, among NJ’s top employers is a testament to how special our team truly is. It is of deep importance to us that our 220 team members and counting feel motivated, inspired and connected in Manasquan Bank’s mission of serving our local residents and communities.”
Manasquan Bank continues to grow and adds opportunities for professionals of all levels.
Please click here to view current open positions.
