ESSENTIAL DUTIES & RESPONSIBILITIES    

• Process routine financial transactions for banking customers with an emphasis on personalized quality service and in accordance with all Bank policies and procedures.   
  • Transactions typically include deposits; check cashing, journal transfers, money orders, official checks, sale & redemption of U.S. Savings Bonds, withdrawals, loan payments, loan disbursements, miscellaneous receipts & disbursements, cash advances, provide access to safe deposit boxes, and proficient on use of cash recycler.    
• Ensure minimum to zero teller differences and controllable losses. Escalate matters requiring further attention immediately.   
• Prove all transactions in accordance with all Bank established procedures and policies.  
• Knowledge and adherence of all Bank policies and procedures.  
• Adhere to privacy and confidentiality policies when assisting customers in obtaining any account information.   
• Refer various Bank products and services to customers as needs are uncovered.  
• When needed, assist with filing, money counting, teller cash proof, answering phones, processing mail transactions and/or correspondence, reconciliation of ATM, as well as assisting in coin machine operations and proof,  and completing daily audit of miscellaneous items.   
• Available to travel within the branch network as needed to ensure adequate branch coverage.  
• Daily use of Cash Recycler to include maintenance as needed and proof as designated.  
• Reconcile coin machine daily, ability to change coin bags, maintain cleanliness to ensure proper operation of equipment.  
• Other duties as assigned by Bank Management.    

JOB REQUIREMENTS    

• Excellent inter-personal and customer service skills.  
• Excellent communication skill – verbal & listening.  
• Basic personal computer skills.  
• Working knowledge of calculator and ability to be trained and efficiently operate banking system.  
• Strong basic math ability.  
• Ability to learn and retain information.   

EXPERIENCE & EDUCATION

• High School Diploma or G.E.D.  
• 1-2 years retail experience in a cash handling capacity preferred.