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What To Do When You Misplace Your Debit Card

August 07, 2020
What To Do When You Misplace Your Debit Card

What To Do When You Misplace Your Debit Card

Manasquan Bank can help when you open your wallet and discover your debit card is no longer in its usual spot. Your mind races, wondering if you left the card at home or perhaps dropped it while out shopping. Whether your card has been lost, stolen, or temporarily misplaced, it can leave you at a loss for what to do next. In order to protect your finances it’s important to remain calm and act fast.

Read on as we explore the steps you should take the next time your debit card goes missing.

 

Step 1: Turn Off Your Card

Preventing fraudulent charges should be your first priority. The Manasquan Bank app makes it easy to control when and where your debit card is used. With the Manage My Cards feature you can turn off your card with a single swipe, preventing it from being used. If you end up finding your debit card in a safe place, you can turn the card back on and resume using it.

Step 2: Check Your Transactions

After turning off your card, make sure to check your transaction history on the Manasquan Bank mobile app or online banking website. Look for any unauthorized transactions and take note of important details such as the amount, date, and merchant.

Step 3: Report Your Missing Card

If you can’t find your debit card then it is crucial to report it lost to the Manasquan Bank Client Service team. Call your local branch or 1-844-626-2265 to notify them of the lost card and/or report any unauthorized transactions you found in Step 2. One of our dedicated team members will guide you through the process and help you obtain a replacement card, whether it be instantly at a local branch or via mail

Step 4: Update Automatic Payments

An often overlooked aspect of losing your debit card is the unintended impact on automatic scheduled payments. Once your card has been cancelled or disabled, some of those payments may not process. This could mean missing important recurring payments such as gym memberships and utilities. Make sure to update your payment information for any bills tied to your debit card.

Step 5: Protect Yourself

While no one can guarantee you won’t experience a lost debit card in the future there are ways to mitigate the risk. Change your PIN, periodically and set up Real-Time Alerts to receive notifications about account activity and daily transactions. Being proactive can help you catch fraudulent debit card activity if it happens.

 

Losing your debit card can be scary, but if you keep calm and act fast the situation can be quickly resolved. The Manasquan Bank mobile banking app is an important tool for controlling how and when your debit card is used. Download it today from the App Store or Google Play Store.

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